Privacy Policy

Effective Date: 05/26/2026Last Updated: 05/26/2026

Catch Up ("Catch Up," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, mobile application, and related services (collectively, the "Service").

By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

• Account Information: Name, email address, phone number, username, password, profile photo, and other details you provide when creating an account.
• Profile and Content: Information you choose to add to your profile and any content you submit, post, or share through the Service.
• Communications: Messages you send to us (e.g., customer support inquiries) and content of communications you exchange with other users through the Service.
• Payment Information: If applicable, billing details and payment method information, which is processed by our third-party payment processors.

1.2 Information Collected Automatically

• Device and Usage Data: IP address, device type, operating system, browser type, mobile network information, unique device identifiers, app version, language preferences, and crash data.
• Activity Data: Pages or features accessed, time spent, actions taken, referring URLs, and timestamps.
• Location Data: Approximate location derived from your IP address. With your permission, we may collect precise location data from your device.
• Cookies and Similar Technologies: We use cookies, web beacons, SDKs, and similar tracking technologies. See Section 8 for more details.

1.3 Information From Third Parties

• Social Sign-In: If you choose to sign in using a third-party account (e.g., Google, Apple), we receive information from that service consistent with your privacy settings there.
• Contacts: With your permission, we may access your device contacts to help you find friends on the Service.
• Calendar: With your permission, we may access availability information from your calendar (e.g., Google Calendar, Apple Calendar) to help you find times in common with friends. We use this information solely to surface mutual availability and do not read the substance or details of your calendar events beyond what is necessary for that purpose.
• Service Providers and Partners: Information from analytics providers, advertising partners, and other vendors that help us operate the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, operate, and improve the Service.
• Create and manage your account and authenticate users.
• Personalize content, features, and recommendations.
• Process transactions and send transactional communications (receipts, account notices).
• Communicate with you about updates, security alerts, and support messages.
• Send promotional communications, where permitted by law and subject to your preferences.
• Monitor and analyze usage trends, performance, and effectiveness of the Service.
• Detect, investigate, and prevent fraud, abuse, security incidents, and violations of our Terms.
• Comply with legal obligations and enforce our agreements.
• Carry out any other purpose disclosed to you at the time of collection.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• With Other Users: Information you choose to make public (profile, posts, shared content) is visible to other users consistent with your settings.
• Service Providers: Vendors that perform services on our behalf, such as hosting, analytics, customer support, payment processing, and email delivery. These providers are contractually obligated to handle data appropriately.
• Business Transfers: In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred to a successor entity.
• Legal and Safety: When required by law, subpoena, or legal process, or when we believe in good faith that disclosure is necessary to protect rights, property, or safety of Catch Up, our users, or the public.
• With Your Consent: Other parties when you direct us to share or with your explicit consent.
• Aggregated or De-identified Data: Information that does not identify you may be shared for any purpose.

4. Your Choices and Rights

Depending on your location, you may have the following rights:

• Access and Portability: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Restriction or Objection: Restrict or object to certain processing activities.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time.
• Opt-Out of Marketing: Unsubscribe from promotional emails using the link in each message, or contact us directly.
• Device Permissions: Adjust device settings to limit access to your location, contacts, camera, and notifications.

To exercise these rights, contact us at Support@catchupapp.ai. We will respond within the timeframe required by applicable law.

4.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights, including the right to know what categories of personal information we collect, the right to delete, the right to correct, and the right to opt out of "sharing" for cross-context behavioral advertising. We do not sell personal information. To submit a request, contact Support@catchupapp.ai. You may also designate an authorized agent.

4.2 European Economic Area, United Kingdom, and Switzerland

If you are in the EEA, UK, or Switzerland, our legal bases for processing include performance of a contract, compliance with legal obligations, legitimate interests, and your consent. You have the right to lodge a complaint with your local data protection authority.

5. Data Retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we delete or anonymize it.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure. You are responsible for keeping your account credentials confidential.

7. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from children under that age. If you believe we have collected such information, please contact us at Support@catchupapp.ai and we will take steps to delete it.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, remember your preferences, analyze usage, and deliver personalized content. You can control cookies through your browser or device settings. Disabling cookies may limit functionality.

We may use third-party analytics services to help us understand how the Service is used. These services may use cookies and similar technologies to collect information about your use of the Service.

9. International Data Transfers

We are based in the United States and may transfer, process, and store information in countries outside of your country of residence. These countries may have data protection laws different from those in your country. Where required, we rely on safeguards such as Standard Contractual Clauses to protect your information.

10. Third-Party Links and Services

The Service may contain links to third-party websites, apps, or services. This Privacy Policy does not apply to those third parties. We encourage you to read the privacy policies of any third parties you interact with.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy and updating the "Last Updated" date, and where required by law, by sending you a direct notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Catch UpCatch Up LLC68 Harrison Ave, Ste 605 #464261, Boston, MA 02111Email: Support@catchupapp.ai

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